Refund Policy

When we say ‘we’, ‘us’ or ‘Veloeat’ it’s because that’s who we are and we own and run the sites.

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

If you are not satisfied with your Veloeat service or experience please call 1–833-835-6328

If you are not satisfied with your orders from any of the listed restaurant please contact the restaurant directly for a refund or other resolution.

We provide our Services to you subject to the following Terms of Use, which may be updated by us from time to time without notice to you.  By browsing the public areas or by accessing and using the Services, you acknowledge that you have read, understood, and agree to be legally bound by the terms and conditions of these Terms of Use and the terms and conditions of our Privacy Policy, which is hereby incorporated by reference (collectively, this “Agreement.”).  If you do not agree to any of these terms, then please do not use the Services.

How can you contact us

If you have any questions about our privacy practices, you have any concerns about how we have been managing your personal information, please contact us via email at